This Privacy Policy describes how Kids Dental Studio collects, uses, discloses, and safeguards your personal information when you access our website and services, and describes your rights under the privacy legislation in Ontario and Canada.
By providing your personal information and/or accessing the Website, you are deemed to have accepted the terms contained in this Privacy Policy. This Policy seeks to conform to the Personal Health Information Protection Act of Ontario (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Interpretation and Definitions
Interpretation
Words with capital letters have specific meanings provided below, and such meanings shall apply, regardless of the terms being in singular or plural form.
Definitions
For the purpose of this Privacy Policy:
- Account means your account with access to certain features of our Services.
- Company, We, Us, or Our mean Kids Dental Studio, a pediatric dental clinic in Ontario, Canada.
- Cookies means small information files placed onto your device that help us recognize your device when you access our Website.
- Country refers to Canada and specifically the Province of Ontario.
- Device means gadgets such as a computer, tablet, or mobile phone that are used in accessing the Service.
- The term Personal Information encompasses details connected to a real person. This also covers personal health information as explained under PHIPA concerning dental and health services.
- Personal Health Information is referring to information associated with a person and that is connected to their mental and physical health and the care that is received. This is as outlined under PHIPA.
- Service refers to the Site and any other connected online services that are provided by Kids Dental Studio.
- Service Provider refers to any person or entity that handles data on behalf of the Company.
- Usage Data refers to information collected automatically as a result of using the Service.
- Website refers to the Kids Dental Studio site at the following URL: https://kidsdentalstudio.ca.
- You is the person using or accessing the Service, the legal guardian or parent on behalf of a kid or the organization that such person is representing.
Collecting and Handling Your Data
What You Give Us
Your Personal Data
If you wish to use our service, you are required to submit the following Personal data, which is inclusive, but may not be limited to:
- Your name
- Your Email
- Your Phone Contact
- Your Address: City, Province and Postcode
- Contact and booking forms
- Your Personal health data related to our Pediatric dentistry
- Any other details you may feel appropriate, when reaching out to us
Usage Data is automatically harvested when you interact with the Site and may include:
- Your Internet Protocol address
- The kind and versions of the Browser
- The pages you visit on our Site and how long you stayed on each
- The date and the time when you visited the site
- Your Unique Device ID
- Any kind of system errors, crashes, performance issues and other diagnostic data
Your Browser Cookies and other Similar Technologies
We use Cookies to enhance your experience and to learn how our Site is utilized, which may include:
- Browser Cookies. These are common and typical Cookies that a Browser may retain. You can set your Browser to deny Cookies, or inform when a Cookie is sent. Certain functionalities of the Site may not operate correctly or at all when Cookie is not included.
- Cookies That Are Indispensable. These cookies are necessary to remember your settings as well as your preferences, including your choice of language and the display format.
- Cookies For Analytical Purposes. These cookies help to gather information regarding the manner in which you and other visitors to the Site interact with the Site so as to enhance the content and functionality of the Site.
Cookies can be blocked or deleted by changing your browser settings. Please refer to your browser’s help pages for more information.
The Uses of Your Information
The Service may utilize your Personal Information for the following purposes.
- For the fulfillment of our Service, and for the operational management of the Site (monitoring website activity and sustaining the operational functioning of the Site).
- For the organization of appointments and inquiries, which may include the scheduling, confirming, or rescheduling of appointments for pediatric dental visits.
- For the management of personal health information in accordance with PHIPA while providing or arranging dental care.
- For the purposes of communication with you, which may include message responses, reminders, and other relevant notifications regarding your requests.
- For the purposes of provision of information, and for other relevant services, updates, or other clinic information, which may be of interest; unless you inform otherwise.
- For enhancement of the Site and other services from the website using data and feedback from analytics as well as reviews of the services offered.
- For the compliance with applicable legal and other obligations in Ontario and Canada.
- For and other purposes to which you provide your consent by the time the information is collected, which are purposes which will be made clearly available and explained.
Retention of Your Personal Information
We shall keep your Personal Information only to the extent of fulfilling the purposes outlined in this Policy, or as may be required under the relevant law, or regulations and the applicable laws governing the professions.
Retention and destruction of Personal Health Information shall adhere to the provisions of PHIPA, and applicable professional health care regulations in Ontario.
Transfer of Your Personal Information
Some of your information may be processed, and stored by our service providers in places outside Ontario or Canada. In those situations, we make sure that there are reasonable measures to provide applicable safeguards that are in line with PIPEDA and PHIPA.
Disclosure of Your Personal Information
Business Transactions
Should Kids Dental Studio undergo a merger, acquisition, or an asset sale, your Personal Information may also be included in the asset transfer. We shall take reasonable care to ensure that your Personal Information remains protected under this Privacy Policy.
Legal Requirements
We may be compelled to reveal your Personal Information in order to comply with the law, regulations, a court order, or an order of a regulating body, or where it is necessary to discharge a legal duty.
Legal Reasons
We may have to disclose some Personal Information due to our good faith belief that this is necessary to:
- Comply with legal obligations
- Safeguard the rights, property, or physical safety of Kids Dental Studio
- Examine or avert potential misconduct relating to the Service
- Safeguard the safety of the patients, Website users, or the general public
- Respond to legal inquiries
Protection of Your Personal Information
We have good administrative, technical, and physical protection of your Personal Information and Personal Health Information in compliance with PHIPA and PIPEDA. The protection includes, but is not limited to, secure systems, limited access, and reasonable safeguards against unauthorized access or disclosure.
That said, there is no technique of transmission over the internet or method of electronic storage that is unhackable. While we like to think that your information is secure with us, we cannot guarantee your information is totally secure.
The privacy of Children
Kids Dental Studio provides services that are largely aimed at children. Our Website and contact avenues are primarily used by Parents and legal Guardians for initiating requests for pediatric dental services for the minors.
We do not knowingly collect Personal Information from children under the age of 18, without the consent of a parent/guardian. If you believe such a situation exists, please notify us so we may examine the situation, and should we deem appropriate, remove that information.
Links to Other Websites
This Website may have links to websites that do not belong to Kids Dental Studio. We do not take responsibility for the content, privacy measures, and/or policies of these websites. We suggest visiting Privacy Policy of that third party website.
Changes to this Privacy Policy
This Privacy Policy might be changed from time to time. Changes will be reflected in this Privacy Policy document, while the new version of this document will be dated. Continued use of the Website indicates your agreement to the modified Policy.
Contact Us
Please direct all inquiries regarding this Privacy Policy and/or our privacy practices to the main contact information for the clinic that can be found on our Website.